What is Scentsy?

Scentsy is a direct selling, wickless candle company headquartered in Meridian, Idaho, in the United States. The company is owned by Orville and Heidi Thompson and sells its products through a field sales force of more than 100,000 independent sales representatives known as Independent Scentsy Consultants, who market and sell Scentsy products through home parties.

What products does Scentsy sell?

Scentsy sells wickless candles and ceramic warmers.

What are wickless candles?

A wickless candle, called a Scentsy Bar, is a highly fragrant wax bar that is warmed to release fragrance into the air. Because the wax is gently warmed rather than burned, it can hold more fragrance oil than a traditional candle. And, because there is no flame, there is no smoke, soot, or lead. Scentsy wickless candles are a safer alternative to traditional candles.

How is the wax warmed?

Scentsy’s beautiful ceramic warmers house a heating element that slowly melts the Scentsy Bar, filling your home with one of 50 distinctive, long-lasting scents.

The combination of a Scentsy warmer with a Scentsy Bar is known as a Scentsy System.

Can I buy Scentsy in a retail location?

No. Scentsy is a direct selling company with a field sales force, known as Independent Scentsy Consultants, who sell our products through home parties, open houses, fairs and shows, and fundraisers. Scentsy products are perfect for sharing in a party environment.

How can I buy Scentsy products?

Contact your local Independent Scentsy Consultant to place an order or host a party. When you host a party, you have a chance to share 50 unique Scentsy fragrances and dozens of warmers with your friends and family. Scentsy parties are easy to host—and you can earn free and half-price products while you’re having fun!

How hot does the wax get when warmed?

Scentsy warmers melt Scentsy Bars at a safe 51.6 degrees Celsius—the temperature of a typical paraffin cosmetic dip.

What makes Scentsy different from other candles?

Scentsy Bars are much safer than “wicked” candles. The type of wax used is softer than jar candles, which allows for a lower, safer melting point and better fragrance throw. The fragrance in Scentsy wickless candles contains three times the amount of oil used in regular “wicked” candles.

How often does Scentsy come out with a new catalogue?

Twice a year—one in the spring (March) and one in the fall (September). Scentsy also comes out with a smaller Holiday catalogue in the fall.

Why doesn’t Scentsy use soy or vegetable-based wax candles?

Vegetable-based waxes do not produce a quality candle bar. Scientific research suggests there are health risks associated with burning any type of candle, be it soy or petroleum. Scentsy warmers melt wax without the use of a flame, which means no chemicals or pollutants are released to contaminate lungs, walls, or furniture.

What is a Direct Sales or Party Plan company?

Direct selling is the person-to-person presentation and sale of products or services. This transaction happens outside of traditional retail locations. Rather than having a physical retail location, Scentsy Independent Consultants sell Scentsy products through home and basket parties, fairs, shows, and a Personal Website.

What kind of wax is used in Scentsy Bars?

Scentsy wickless candle bars are made with a custom, high-quality paraffin wax blend. It is designed for a specific scent load and low melt point.

What kind of fragrance is used in Scentsy products?

Scentsy products are manufactured with fragrance oils. Fragrance oils can be all-natural or laboratory-reproduced copies of natural aromatic chemicals, depending on cost-effectiveness. In some cases, Scentsy products also contain essential oils—natural oils derived from plants that can have therapeutic effects and are produced without regard to their cost-effectiveness. Scentsy products may contain essential oils but do not necessarily contain them, so we make no claims about essential oils in our marketing. Please beware of unscrupulous marketing campaigns. “Infused with essential oil” could mean nothing more than one drop of essential oil in a very large batch. “Inspired by essential oil” means nothing more than the product contains fragrance oil.
Do Scentsy products contain phthalates?

No. Scentsy products are made with fragrance oils that do not contain phthalates.

How long will a Scentsy Bar’s fragrance last?

That depends on a number of factors, including the size of the room, the humidity and temperature in the room, and how many sections of a Scentsy Bar are used at a time. Your biological makeup and unique reaction to smell will also influence how long a scent seems to last. In general, a Scentsy Bar lasts approximately 40 to 80 hours. This wide variation in time is due to the composition of different fragrances as well as the factors described above. A light fragrance such as mint will not last as long as a heavy bakery fragrance.

How are Scentsy Bars measured?

Scentsy Bars are poured to a liquid volume of 3.2 fluid ounces, with a cooled net weight of approximately 2.6 ounces. The net weight may vary slightly, depending on the fragrance ingredients.

How do I change the wax in a Scentsy Warmer?

For a Full- or Mid-Size Scentsy Warmer, unplug the warmer first. Then, carefully pour liquid wax back into the original packaging if it is still fragrant and you’d like to reuse it, or into a disposable container to throw it away. Wipe the dish out with a paper towel before warming a new fragrance. Discard wax if the fragrance is depleted.